Internal Documentation
Since Jira and Confluence are primarily internal business systems, nearly all of the documentation that I've written about them are unavailable. Rest assured: I am extremely versed with both tools and can author documentation for your company! Below is a list of internal documentation that I have written for various companies. References can be provided upon request.
Jira
- Evolve IP
- Jira Service Desk Manual (audience: Evolve IP)
- Confluence User Manual (audience: Evolve IP)
Confluence
- Evolve IP
- Publishing to the Home space
- Home space Manual
Other
- Evolve IP
- Workspace ONE Implementation Guide (audience: Service Delivery)
Public Documentation
I've authored several documents outside of Jira and Confluence. Here are a few of them that still exist publicly.
Workspace ONE Technical Library Parent page
Workspace ONE - Getting Started Guide
Workspace ONE - About the GPS feature
Workspace ONE - Enrollment Guide
Workspace ONE - Mobile Email Management for Office 365
Workspace ONE - Setting up GPS Settings
MDM End User Enrollment guide
MDM Adminitrator Quick Reference Guide
